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TERMS & CONDITIONS

Updated 30/11/2025

1. Acceptance of Terms

   By subscribing to or using DevicePro (“we”, “us”, “our”, “Service”), you agree to be

   bound by these Terms & Conditions. If you do not agree, you must not use the Service.

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2. Subscription & Billing

    2.1 Recurring Payments

    Your DevicePro subscription renews automatically at the end of each billing

    period. You authorize DevicePro to charge your nominated payment method

    for each renewal cycle.

    2.2 Pricing & Changes

    We may update subscription fees from time to time. If fees change, you will be

    notified in advance, and continued use of the Service after changes take effect

    indicates acceptance.

    2.3 Failed Payments

    If a payment fails, we may retry the charge. Access to the Service may be

    suspended until payment is completed.

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3. Free Trials

   If a free trial is offered, it is provided once per customer. At the end of the trial period,

   regular subscription fees apply unless you cancel before the trial ends.

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4. Cancellations & Refunds

    4.1 Cancellations

    You may cancel your DevicePro subscription at any time via your account

    settings. Cancellation will take effect at the end of your current billing

    period.

    4.2 Refunds

    Subscription payments are generally non-refundable. However, your rights

    under the Australian Consumer Law (ACL) apply. If the Service fails to meet

    consumer guarantees, you may be entitled to a repair, replacement, or refund

    under the ACL. We do not offer refunds for partial billing periods.

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5. Use of the Service

   You agree that you will not:

  • Use the Service for unlawful or prohibited purposes.

  • Copy, modify, resell, distribute, reverse-engineer, or exploit any part of

       the Service

  • Share or transfer your login credentials to others

​   We may suspend or terminate accounts that violate these Terms.

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6. Intellectual Property

   All software, materials, features, and branding remain the exclusive property of

   DevicePro. You receive a limited, revocable, non-transferable licence to use the Service

   as intended.

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7. Privacy & Data

   Your use of the Service is subject to our Privacy Policy. By using DevicePro, you consent

   to the collection, use, and storage of your data as described in that policy and in

   accordance with the Privacy Act 1988 (Cth).

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8. Service Availability & Changes

    We aim to ensure DevicePro is reliable and accessible; however, we do not guarantee

    uninterrupted service. We may update, modify, or remove features at any time.

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9. Limitation of Liability

   To the extent permitted by Australian law:

  • DevicePro is not liable for indirect, incidental, or consequential losses

  • DevicePro’s total liability for any claim is limited to the amount you have paid for the Service in the previous 12 months

   Nothing in these Terms excludes any rights or remedies you may have under the

   Australian Consumer Law, including guarantees that cannot be excluded.

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10. Termination

   We may suspend or terminate your access if you breach these Terms. Upon termination,    your right to access the Service ends immediately.

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11. Governing Law

   These Terms are governed by the laws of Australia, and any disputes will be subject to

   the exclusive jurisdiction of the courts in Australia.

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12. Contact Information

   For questions, support, or concerns regarding these Terms, email us:

   safeorspam@devicepro.com.au

Our Services

- Mobile Phones

- Tablets
- Refurbished

- Screen Repairs

- Battery Change

- WiFi Problems

- Water Damage

- Unlocking

- Other Issues

Office Hours

Mon - Fri: 9am - 5pm

Contact Us

DevicePro
Phone & Tablet Specialist

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Tel: 07 4882 3113
 

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Located at:

Managed Computer Solutions

1/3 Carlo Drive

Cannonvale

QLD 4802

(across from Porters Mitre 10)

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© 2025 DevicePro - Phone & Tablet Specialist

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