Phone Support in the Whitsundays
DEVICE SERVICES
Data Transfer
Whether you're needing a specific text thread copied, or maybe all of your photos or absolutely everything. We can get it done fast and securely.
Virus Scan
Pop-ups taking over your device, or something worse? We can help. Unfortunately, it is commonplace these days but we can rid your device of all types of threats.
Backup
You don't want to run the risk of ever losing your precious photos or wealth of contacts. Backing up is a necessity and a real pain. Let us sort it for you
New Device Setup
Want a new phone without all the hassle of setting it up? From simple transfers to fully fledged setups including email and other account logins.
Restore
Locked out of your own device or issues with software starting up? We've seen it plenty of times and will get you back in asap.
Email Syncing
Lost access to your email account or any one of your logins on your device? Get your accounts syncing properly and have your passwords updated.
Troubleshooting
For all those random issues that pop up on your device. Sometimes a few minutes face-to-face with a technician, can prevent you pulling out your hair with hours of online searching.
Servicing
Sometimes like your car, your device needs a little love.
Have it serviced to check its vitals to get your device running smoothly.
Full cleaning options also available.
Loan Phone
If being without your phone while it's in for repair, will cause your stress levels to climb. Don't worry, we can lend you a loan phone so you're never offline.
Support Services
Extra Help When You Need It
Not every device issue involves a broken screen or faulty part. Sometimes you just need the right phone support to sort out settings, recover files or get everything working properly again. Across the Whitsundays, many customers come to DevicePro - Phone & Tablet Specialist for practical help that removes confusion and saves time.
Whether you are setting up a new device, transferring important data or dealing with software problems, we take the time to guide you through it clearly. Reliable support can prevent data loss and ongoing frustration. If you need help with your phone, call (07) 4882 3113 for a free, no obligation quote and clear advice.
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Technical Help
Support That Makes It Simple
Getting proper support can make a big difference, especially when your device holds important information. We provide hands-on assistance for situations that do not require physical repairs but still need professional attention.
- Secure data transfer between old & new devices
- Cloud backup setup & recovery guidance
- Virus scans to identify & remove harmful software
- New phone setup including accounts & updates
- Email configuration & syncing across devices
- Software restores to improve performance
- General servicing to keep systems running smoothly
- Loan phone options where available
Clear guidance and careful handling reduce the risk of lost data or ongoing technical problems. If you are unsure where to start, bring your device in and we will guide you through it.
Need Help?
Frequently Asked Questions
When do I pay for my repair?
Upon pick up, once your device repair is complete.
How can I pay for my repair?
You can pay by direct deposit, cash, EFTPOS, debit card or credit card (Visa, MasterCard or American Express).
*For businesses, we can offer a 14-day account (conditions apply)
Will I lose any of the data/photos etc. on my phone/tablet?
No, your data/photos will not be erased during a repair. But we still highly recommend that you have your data backed up anyway. We can provide this service if you need help backing up your device.
Does my repair come with any warranty?
Yes. All general repairs at DevicePro come with a 6-month replacement warranty. And all battery replacements come with a 12-month warranty. You'll also receive full ongoing support to make you feel like you're part of the DevicePro family.
